14 Days Return Policy

Return Policy

Effective Date: [Insert Date]

Thank you for shopping at Bylonista.com. We want you to be completely satisfied with your purchase. If you are not satisfied with your order, we offer a 14-day return policy, subject to the following terms and conditions:

  1. Eligibility: To be eligible for a return, the item(s) must be in their original condition, unused, and in the original packaging. Any items that are damaged, altered, or show signs of wear and tear may not be eligible for a return.

  2. Initiating a Return: To initiate a return, please contact our customer support team within 14 days of receiving your order. You can reach us through [provide contact details]. Our team will guide you through the return process and provide you with any necessary instructions.

  3. Return Process: Once your return is approved, you will be provided with a return authorization number (RMA). Please include the RMA number on the return package and ensure that the item(s) are securely packaged to prevent damage during transit.

  4. Return Shipping: The cost of return shipping is the responsibility of the customer, unless the return is due to an error on our part or a defective product. We recommend using a trackable shipping service and obtaining proof of shipment, as we cannot be held responsible for lost or undelivered returns.

  5. Refund: Upon receipt and inspection of the returned item(s), we will process your refund within [X] business days. The refund will be issued in the original form of payment used for the purchase, unless otherwise agreed upon. Please note that shipping fees, if applicable, are non-refundable.

  6. Exclusions: Certain items may be exempt from our return policy due to hygiene reasons or other restrictions. These may include but are not limited to intimate apparel, earrings, and perishable goods. Please check the product description or contact our customer support team for more information regarding specific item exclusions.

  7. Damaged or Defective Items: If you receive a damaged or defective item, please contact our customer support team immediately. We will arrange for a replacement or refund, including any applicable shipping costs.

  8. Change of Mind: If you simply change your mind about a purchase and wish to return it, you may be eligible for a refund or store credit, subject to the conditions outlined in this return policy. Please note that any return shipping costs in such cases will be the responsibility of the customer.

  9. Modifications to the Return Policy: Bylonista.com reserves the right to modify or update this return policy at any time, without prior notice. Any changes will be effective immediately upon posting the updated policy on our website.

If you have any questions or need further assistance regarding our return policy, please contact our customer support team.